The hotelier who masters the data masters direct sales.
The CDP that unifies data, bookings, stays and multichannel communications — giving hoteliers back control over their direct sales.
European Technology Awards2025
Smart Travel News2024
Pyme InnovadoraInnobal
40 Empresas TecnológicasSergestur
Tecnología Siglo XXI2024
Tourism Innovation Summit
The ecosystem that connects data, people and bookings.
Moving from a classic CRM to a Customer Data Platform built for hotels changes how you know, segment and activate every guest. Fideltour unifies every signal into a single profile and gives hoteliers back control over their direct sales.
- A single identity per guest
- Bookings + stays + web + offline
- Cross-channel activation without collisions
- Attribution from touchpoint to revenue
to direct sales
- Search 51% → 36%
- AI 6% → 15%
- 80% anonymous traffic
12 modules. One single platform.
Every CDP module on the same guest identity and context, with AI across all of them. Each module captures a different kind of data. Together, they build the guest's context.
- 01
CRM.
El huésped, centralizado.
- 02
Campaigns.
Comunicación segmentada multicanal.
- 03
Automation.
Journeys automáticos pre, durante y post.
- 04
Landings.
Páginas y captive portals personalizados.
- 05
Reviews.
Reputación gestionada en un solo sitio.
- 06
Identity.
Identidad unificada online y offline.
- 07
B2B.
Cuentas corporativas y MICE.
- 08
Social.
Redes y conversación, en flujo.
- 09
Rewards.
Fidelización y beneficios dinámicos.
- 10
Insights.
Analítica y predicción accionable.
- 11
Connect.
Integraciones nativas con tu stack.
- 12
Agents.
Control de los agentes de IA.
What clients say about Fideltour
Hoteliers who master their data and strengthen their direct sales with Fideltour. Here's what they say.
For us, Fideltour has strengthened our customer loyalty by letting us understand their preferences and send segmented newsletters. Its easy-to-use interface has improved the team's efficiency, and I would certainly recommend Fideltour to optimise communication with customers and offer them a quality, personalised service.
Resources to move forward with criteria
Context isn't switched on. It accumulates.
Those who start today arrive ready for the agentic wave. Those who wait arrive late. Start uniting your guest's context, today.
