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Frequently Asked Questions
Is the portal captive customizable?
The captive portal is fully customizable in our Starter and Pro versions.
Can I use another captive portal and send that data to the Fideltour platform?
Sure! Through API, there is the possibility of connecting both applications in order to achieve unified data management
Does Concierge limit itself to the experiences inside the hotel?
Not necessarily. In our Pro Concierge version, we can configure information about the destination, activities related to the hotel, affiliates and more opportunities relevant to the interests of your customers.
How can I make the most of Concierge?
Concierge is designed to be used as a communication channel between your company and your customer. Inform him, get to know him and delight him to always be his main option.