Starts at 0€/month
Starts at 54€/month
Billed annually
Starts at 89€/month
Billed annually

Fideltour GRM Basic

Start for free and improve the experience of your client with a 360 vision


  • Individual company management
  • Demographic information
  • Psychographic information
  • Company Infomation (MICE)
  • GDPR subscription management
  • Contacts activity (Movements)
  • Campaigns by contacts
  • Points by contacts
  • Contact surveys
  • Import Contacts
  • Manual Contact Value
  • Rating value
  • Customize the Fideltour brand image
  • Manage hotel chain
  • Multiple users
  • Export contacts
  • Excluding segmentation
  • Behavioral segmentation
  • Wrong email management
  • Automatic Contact Value
  • KPI's by contact
  • Dashboard by dates
  • Segment sensitiveness
  • Sensiblidad segmento
  • Tags by segment
  • ROI by segment
  • Custom training

Frequently Asked Questions

A GRM? How is it different from a CRM?

The GRM offers the possibility to perform an all in one; capture the lead through whichever channel you want, gain knowledge, exploitate through marketing efforts and build loyalty with our reward program

Does Fideltour comply with the GDPR?

Fideltour complies fully with the European Union's General Data Protection Regulation The data is collected with express consent by the clients and they can be easily unsubscribed at any time.

What value can Fideltour GRM bring to my business?

Fideltour GRM brings knowledge of all guests who stay in your hotel, analysis of trends within your network of customers and goodwill value, by storing a centralized and segmented database

How does the GRM segment customers?

Unlike other CRMs, Fideltour does not segment only by age, gender or location. Our psychographic segmentation makes it possible to get to know the customer and segment him by features such as personality, lifestyle, hobbies and motivations, either automatically (through the actions of users) or manually by the hotel staff.

Still have questions about how the Fideltour software can help you grow?

Llámanos +34 910 059 469

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