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Frequently Asked Questions
Why do I need a Loyalty program?
All the studies show that the recurrent customer spends more and is more profitable in general. Our Loyalty program seeks to facilitate that loyalty process in order to increase repeating customers.
Is Loyalty an App?
No. To foster customer convenience and facilitate usability, Loyalty is presented as a points-management landing page.
What possibilities does Loyalty have?
Loyalty, in addition to keeping customers loyal and making them recurrent, makes them increase their spending and increases the direct sale of hotels, reducing the need to depend on external companies.
How do the other modules combine with Loyalty?
Loyalty is designed to be combined with the other modules for an optimal experience. For example, it is possible to offer personalized loyalty programs through the Marketing module, based on the interests detected by Concierge and automatically segmented by the GRM. The possibilities are endless!