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Reviews Fideltour Enterprise
Create surveys for each department of your brand and analyze its evolution
- Fields of customized technical assistance forms
- Team email
- Conversation inbox
- Email Templates
- Creating tickets by mail and chat
- Featured Fragments
- Report Panels
- Meetings planning
- Assigning conversations
- Customize the Fideltour brand
- Email sequences
- Full product support
- Customer Feedback
- Knowledge Base
- Automation of customer service
- Multiple ticket pipelines
- For Computers
- Custom videos creation and hosting
- Custom Reports
- How-to Guides
- Calculated properties
- Single Sign-on
Estimated initial price
We have made an estimate of the monthly price based on the options you selected previously. The compulsory incorporation process involves a one-time fee of € 5,500. Applicable fees are not included in the price and the rate of your subscription may increase if you purchase add-ons. Check out the frequently asked questions for more information.
We help you in every possible way
We are ready to answer any questions you may have. We help you get the most out of our modules and take advantage of the full potential of our platform. With Fideltour, you will always have the support you need to increase the profits of your company.
Technical assistance by phone and mail
Help documentation and training
Frequently Asked Questions
Is Reviews only useful when the client has already left my hotel?
Far from it! One of the biggest utilities of Reviews is to detect incidents during the stay, with the objective of managing them and solving them before the client even leaves the hotel.
How can Reviews help me if the client is no longer in my hotel?
Reviews aims to improve online reputation, attracting more customers to your hotel. In addition, because of OTAs setting rates based on reputation in portals, we achieve a better leverage when negotiating prices.
My hotel is mostly run by tourperators. Is it worth using Reviews?
Of course. TTOOs usually mark the price of the contract with the hotel based on the reviews published in OTAs. Therefore, an improvement in online reputation is a fantastic way to lower these prices.
Can I know what my clients say about each hotel individually?
With Fideltour you will be able to know your clients' opinion of each hotel, with personalized reports according to the data collected in the intranet