Starts at 0€/month
Starts at 46€/month
Billed annually
Starts at 76€/month
Billed annually

Fideltour Reviews Basic

Begin to detect incidences both during their stay and after it

FEATURES

  • Survey during stay
  • Ratings list
  • Review by contact
  • Evolution by company
  • Answered surveys
  • Last 12 weeks dashboard
  • Support by email the first 30 days
  • Customize the Fideltour brand image
  • Post stay survey (pre-qualified)
  • Own domain / SPF
  • Real-time warnings
  • Customizable Surveys
  • Dashboard by dates
  • Webinar training
  • Telephone support and email
  • Surveys by department
  • Evolution by Department
  • Custom training

Technical assistance

We help you in every possible way

We are ready to answer any questions you may have. We help you get the most out of our modules and take advantage of the full potential of our platform. With Fideltour, you will always have the support you need to increase the profits of your company.

Technical assistance by phone and mail

Help documentation and training

Frequently Asked Questions

Is Reviews only useful when the client has already left my hotel?

Far from it! One of the biggest utilities of Reviews is to detect incidents during the stay, with the objective of managing them and solving them before the client even leaves the hotel.

How can Reviews help me if the client is no longer in my hotel?

Reviews aims to improve online reputation, attracting more customers to your hotel. In addition, because of OTAs setting rates based on reputation in portals, we achieve a better leverage when negotiating prices.

My hotel is mostly run by tourperators. Is it worth using Reviews?

Of course. TTOOs usually mark the price of the contract with the hotel based on the reviews published in OTAs. Therefore, an improvement in online reputation is a fantastic way to lower these prices.

Can I know what my clients say about each hotel individually?

With Fideltour you will be able to know your clients' opinion of each hotel, with personalized reports according to the data collected in the intranet

Still have questions about how the Fideltour software can help you grow?

Call us +34 910 059 469

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