A modular system to build loyalty step by step

Import, unify, and activate your guest data to increase direct sales and build profitable long-term relationships

A modular system to build loyalty step by step

Import, unify, and activate your guest data to increase direct sales and build profitable long-term relationships

From CRM to an activation-driven hotel CDP

As modules are added and more data is activated, Fideltour enables hotels to evolve from a CRM to a CDP capable of centralizing guest information and activating personalized experiences across the entire guest lifecycle.

1 CRM

Fideltour’s hotel CRM unifies data, personalizes campaigns, and improves conversion.

2 CONNECT

Centralize and integrate bookings, stays, and interactions.

3 CAMPAIGNS

Design and launch personalized campaigns via email, WhatsApp, or push notifications.

4 AUTOMATION

Automate your communications with intelligent, multichannel workflows based on your guests’ bookings, behavior, and interests.

5 REVIEWS

Automate the delivery of pre-, during-, and post-stay surveys directly from the CRM.

6 LANDINGS

Design personalized landing pages without relying on developers or the main website.

7 SOCIAL

Schedule, analyze, and connect your social strategy with your campaigns and CRM data.

8 REWARDS

Launch personalized loyalty programs with points, tiers, and exclusive benefits.

9 AI

Get instant insights into your guests and campaigns with built-in AI.

10 SALES B2B

Organize, track, and analyze your B2B relationships with agencies, companies, and partners.

11 PULSE

Turn anonymous visits into known profiles to personalize and convert more effectively.

12 EXPERIENCES

Support the guest before, during, and after the journey with an intelligent virtual assistant.

From CRM to an activation-driven hotel CDP

As modules are added and more data is activated, Fideltour enables hotels to evolve from a CRM to a CDP capable of centralizing guest information and activating personalized experiences across the entire guest lifecycle.

1 CRM

Fideltour’s hotel CRM unifies data, personalizes campaigns, and improves conversion.

2 CONNECT

Centralize and integrate bookings, stays, and interactions.

3 CAMPAIGNS

Design and launch personalized campaigns via email, WhatsApp, or push notifications.

4 AUTOMATION

Automate your communications with intelligent, multichannel workflows based on your guests’ bookings, behavior, and interests.

5 REVIEWS

Automate the delivery of pre-, during-, and post-stay surveys directly from the CRM.

6 LANDINGS

Design personalized landing pages without relying on developers or the main website.

7 SOCIAL

Schedule, analyze, and connect your social strategy with your campaigns and CRM data.

8 REWARDS

Launch personalized loyalty programs with points, tiers, and exclusive benefits.

9 AI

Get instant insights into your guests and campaigns with built-in AI.

10 SALES B2B

Organize, track, and analyze your B2B relationships with agencies, companies, and partners.

11 PULSE

Turn anonymous visits into known profiles to personalize and convert more effectively.

12 EXPERIENCES

Support the guest before, during, and after the journey with an intelligent virtual assistant.

From data to action, in the right channel

Fideltour connects data, decisions, and communications to activate the right message in the right channel, at the right time.

From data to action, in the right channel

Fideltour connects data, decisions, and communications to activate the right message in the right channel, at the right time.

Not sure where to start?

We help you identify which modules best fit your current situation and business goals.

Not sure where to start?

We help you identify which modules best fit your current situation and business goals.

Fideltour
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