Fideltour Rewards: Loyalty for hotels
Create a digital rewards program that turns your guests into repeat customers. With Fideltour Rewards, design, automate and manage your own loyalty club with no technical effort.
Create a digital rewards program that turns your guests into repeat customers. With Fideltour Rewards, design, automate and manage your own loyalty club with no technical effort.
Create a digital rewards program that turns your guests into repeat customers. With Fideltour Rewards, design, automate and manage your own loyalty club with no technical effort.
Design fully customized points and benefits programs
Rewards actions such as bookings, birthdays or surveys without manual intervention
Connect loyalty to your campaigns, CRM and real guest data
Fideltour’s Rewards module allows you to create customized loyalty strategies that reward guests for each interaction. Increase recurrence, recognize your best customers and communicate benefits automatically.
Define the membership levels (Silver, Gold, Platinum…) and the advantages of each one. Customize the appearance of the club with your logo, colors and a Guest Portal where customers can check their points and rewards.
Establish automatic accrual rules for reservations, nights, spending, check-ins or survey participation. Trigger alerts and communications that notify you of points earned, level upgrades or rewards about to expire.
Create and manage products or services redeemable with points: discounts, upgrades, experiences or exclusive details. Guests can access and redeem directly from their account or through automatic communications.
Access performance dashboards, points history and analysis by level or hotel. Evaluate the real impact of your program on repeat bookings and average value per customer.
Fideltour’s Rewards module allows you to create customized loyalty strategies that reward guests for each interaction. Increase recurrence, recognize your best customers and communicate benefits automatically.
Define the membership levels (Silver, Gold, Platinum…) and the advantages of each one. Customize the appearance of the club with your logo, colors and a Guest Portal where customers can check their points and rewards.
Establish automatic accrual rules for reservations, nights, spending, check-ins or survey participation. Trigger alerts and communications that notify you of points earned, level upgrades or rewards about to expire.
Create and manage products or services redeemable with points: discounts, upgrades, experiences or exclusive details. Guests can access and redeem directly from their account or through automatic communications.
Access performance dashboards, points history and analysis by level or hotel. Evaluate the real impact of your program on repeat bookings and average value per customer.
Set up automatic alerts to inform your guests of available rewards, level upgrades or expiring benefits.
Rewards is connected to CRM, Campaigns and Automation, offering a unified view of loyalty and guest behavior.
Reward your most loyal guests, increase recurrence and improve average revenue per stay.
Create your own rewards club with Fideltour Rewards and make every stay add value.
Create your own rewards club with Fideltour Rewards and make every stay add value.
Yes, you can design a complete club with levels, points and benefits, or connect an external one (Members Only mode).
For nights, spending, registration, birthdays, surveys or other configurable actions.
Yes, through the Guest Portal, where you can check your balance, level and available rewards.
Completely. Welcome messages, level upgrades or points expiration are sent automatically.
Launch your own loyalty program with Fideltour Rewards.
Recognize, reward and retain your best guests with a unique and automated experience.
