By hoteliers, for hoteliers
A CDP specialised in the hotel sector, built to grow direct sales and reduce dependence on OTAs — not a generic CRM dressed up for the job.
About Fideltour
We were born so the hotelier owns their data
Fideltour is the CDP for hotels that lets you get to know and build loyalty with the guest effectively and personally — moving from the hotel CRM to a complete, actionable first-party data platform.
- Marketplace connections
- +150
- Countries with operations
- 4
- Source of truth per hotel
- 1
Pillars · 03
Three principles that guide every product decision
Fideltour isn't a generic CRM dressed up for hospitality. Every module, every flow and every integration is designed around these three pillars.
Digitalisation and progress
At the technological forefront, with care for the aesthetic and the usable: the tool has to land well with the hotel team, not just the IT department.
Adaptability and development
Clear communication, transparency and integrity. We build lasting relationships with hotels because first-party data is earned, not bought.
We operate in
Four countries, one shared way of understanding the hotel
We work with independent hotels and international groups, respecting the operations and commercial culture of each market.
- España
- Colombia
- México
- Portugal
Institutional accreditations
Recognised innovation, audited funding
Fideltour is backed by public and European institutions that endorse both its technological maturity and the soundness of the project.
Talk to Fideltour
If the hotelier owns the data, they own direct sales
Tell us where your hotel stands and in 30 minutes we'll see whether Fideltour fits your PMS, your team and your priorities for the next quarter.