Start using hotel surveys
Measure your guests’ satisfaction and improve their experience with every stay. With Fideltour Reviews, automate pre-, during and post-stay surveys to get real feedback and act in time.
Measure your guests’ satisfaction and improve their experience with every stay. With Fideltour Reviews, automate pre-, during and post-stay surveys to get real feedback and act in time.
Measure your guests’ satisfaction and improve their experience with every stay. With Fideltour Reviews, automate pre-, during and post-stay surveys to get real feedback and act in time.
Collect ratings without manual intervention with automatic surveys via email or WhatsApp
Receive immediate notification of critical assessments and act in seconds
Detect patterns, trends and continuous improvement of your guests' experience.
Fideltour’s survey module allows you to obtain feedback from your guests in an automated and centralized way. From arrival until after check-out, know their opinion, respond quickly and improve the perception of your brand.
Design flexible, multilingual forms tailored to each guest profile. Combine open-ended questions, star ratings and conditional logic to capture useful information.
Set up automatic surveys that are launched at key moments: pre-stay, during or after the visit. Saves time and ensures a constant flow of real feedback.
Set up immediate alerts for critical reviews or negative comments. Act instantly with personalized responses and avoid impacts on online reputation.
Access advanced dashboards to view satisfaction metrics, time evolution and comparisons by hotel or brand. Identify opportunities for improvement and measure the evolution of the experience.
Fideltour’s survey module allows you to obtain feedback from your guests in an automated and centralized way. From arrival until after check-out, know their opinion, respond quickly and improve the perception of your brand.
Design flexible, multilingual forms tailored to each guest profile. Combine open-ended questions, star ratings and conditional logic to capture useful information.
Set up automatic surveys that are launched at key moments: pre-stay, during or after the visit. Saves time and ensures a constant flow of real feedback.
Set up immediate alerts for critical reviews or negative comments. Act instantly with personalized responses and avoid impacts on online reputation.
Access advanced dashboards to view satisfaction metrics, time evolution and comparisons by hotel or brand. Identify opportunities for improvement and measure the evolution of the experience.
Receive automatic alerts and react to incidents at any time, improving guest perception and loyalty.
Surveys are directly connected to CRM, Automation and Campaigns, ensuring full traceability and unified communication.
Turn every opinion into an opportunity for improvement. Act fast, build loyalty and strengthen your brand.
Collect, analyze and act on customer reviews from a single dashboard with Fideltour Reviews.
Collect, analyze and act on customer reviews from a single dashboard with Fideltour Reviews.
Pre-stay, in-stay and post-stay surveys, fully customizable by language and guest type.
Yes, they integrate with your CRM or PMS to launch automatically on the configured dates.
You can set up immediate alerts that alert the responsible team to take instant action.
Yes, the analytics dashboard allows you to filter by establishment, language, survey type or date range.
Measure satisfaction, anticipate incidents and create memorable experiences with Fideltour Reviews.
Transform guest feedback into real growth.
