Reach your guest where they always are: on their cell phone. With personalized SMS throughout the Guest Journey, you strengthen the relationship, generate closeness and turn every stay into a new opportunity.
Reach your guest where they always are: on their cell phone. With personalized SMS throughout the Guest Journey, you strengthen the relationship, generate closeness and turn every stay into a new opportunity.
More than 98% of SMS are opened within 3 minutes of receipt (much higher than email, which is around 20-30%).
Send check-in information, surveys, upsellings, promotions or ask your guest to leave a review.
Make an impact every time. SMS works without an Internet connection, extending reach everywhere.
SMS messages are not obsolete. They are the most recommended channel to establish a relationship of trust with your guest.
SMS Marketing drives direct sales: reduce cancellations with reminders, fill rooms with urgent promotions, increase average ticket with upselling and multiply reputation with surveys and reviews.
SMS is not obsolete; on the contrary, it is more powerful than ever. Its immediacy, personalization and proximity make it the ideal channel for creating memorable experiences, transmitting trust in every interaction and building lasting relationships that transcend beyond the stay.
SMS messages are not obsolete. They are the most recommended channel to establish a relationship of trust with your guest.
SMS Marketing drives direct sales: reduce cancellations with reminders, fill rooms with urgent promotions, increase average ticket with upselling and multiply reputation with surveys and reviews.
SMS is not obsolete; on the contrary, it is more powerful than ever. Its immediacy, personalization and proximity make it the ideal channel for creating memorable experiences, transmitting trust in every interaction and building lasting relationships that transcend beyond the stay.
75% of guests prefer to receive personalized offers by SMS.
SMS marketing achieves conversion rates of up to 45%, much higher than e-mail.
The guest's data is stored in your Contact card.
With Fideltour CRM, hotel omnichannel becomes a reality: unify web data, email, networks, WhatsApp and SMS in the same dashboard. Send your campaigns, personalize each offer and analyze results in real time, without effort or additional costs.
With Fideltour CRM, hotel omnichannel becomes a reality: unify web data, email, networks, WhatsApp and SMS in the same dashboard. Send your campaigns, personalize each offer and analyze results in real time, without effort or additional costs.
Fideltour customers have experienced a four-fold increase in their investment in the first year of using the platform. Dare to be next.
