Start using WhatsApp for hotels
Impact your guest where they are always available. WhatsApp is the new way to converse with your guests before, during and after their stay.
Impact your guest where they are always available. WhatsApp is the new way to converse with your guests before, during and after their stay.
Impact your guest where they are always available. WhatsApp is the new way to converse with your guests before, during and after their stay.
WhatsApp has proven to be the most effective tool for quick and urgent communications.
Hotels that incorporate WhatsApp increase their bookings thanks to personalization and immediacy.
Get them to choose you again with personalized service and communications delivered at the right moment.
WhatsApp is the key communication platform worldwide. Relate in the most real and fast way with your guest.
Make sure your customers always know who they are talking to. Use a unique phone number and show your brand. Then, the API connection will allow you to automate actions and collect all your guest’s data and actions.
Include all types of content (image, video, pdf, gifs, etc), calls to action, links, buttons and suggestions to guide the guest where you prefer.
The actions carried out in the WhatsApp conversation will be recorded in the guest’s Contact file, helping to better segment and get to know the guest.
WhatsApp is the key communication platform worldwide. Relate in the most real and fast way with your guest.
Make sure your customers always know who they are talking to. Use a unique phone number and show your brand. Then, the API connection will allow you to automate actions and collect all your guest’s data and actions.
Include all types of content (image, video, pdf, gifs, etc), calls to action, links, buttons and suggestions to guide the guest where you prefer.
The actions carried out in the WhatsApp conversation will be recorded in the guest’s Contact file, helping to better segment and get to know the guest.
Automation allows you to reduce waiting times and build guest confidence.
Forget about going from one application to another. WhatsApp is integrated in Fideltour and the guest's data is stored in your Contact card.
Use the channel they use most every day to deliver personalized offers during the stay and improve ARR ratios.
With Fideltour CRM, hotel omnichannel becomes a reality: it unifies web data, email, networks and, above all, WhatsApp in a single dashboard. Respond instantly, personalize each offer and turn chats into direct bookings, without effort or additional costs.
With Fideltour CRM, hotel omnichannel becomes a reality: it unifies web data, email, networks and, above all, WhatsApp in a single dashboard. Respond instantly, personalize each offer and turn chats into direct bookings, without effort or additional costs.
To start using WhatsApp for hotels, you need to get the Fideltour Automation module. This module allows you to activate automated sending on different platforms.
From the time you sign up to your first sending, the WhatsApp set-up can take about 15 days. Remember that WhatsApp manages its permissions through META, so implementation times may vary.
The use of WhatsApp works through credits. Once you have the Automation module, you only have to choose the amount of credits you want to use for your sendings.
Reduce up to 40% response time and increase direct booking conversion. WhatsApp is the channel your guests prefer. Take advantage of its potential today.