Boosts and enhances hotel experiences

Accompany your guest before, during, and after their stay with an intelligent virtual assistant that recommends activities and services in real time.

Boosts and enhances hotel experiences

Accompany your guest before, during, and after their stay with an intelligent virtual assistant that recommends activities and services in real time.

Real-time adaptive personalization

Customized recommendations for each guest

Multichannel communication

WhatsApp, email, and SMS… messages tailored to each stage of the journey

+15% in ancillary revenue

Monetize through complementary activities and services

Closer, more profitable

Connect with your guest at every moment of the journey and turn intent into revenue with useful, contextualized offers.

Intelligent virtual assistant

It is introduced to the guest from the day of booking and accompanies them throughout the entire journey.

Integrate transfers, excursions, tickets, and local experiences (e.g., Civitatis, GetYourGuide).

Each interaction is recorded in the CRM for more precise segmentation and loyalty efforts.

Orchestrate Campaigns and Automation for a 360° journey with no operational workload.

Closer, more profitable

Connect with your guest at every moment of the journey and turn intent into revenue with useful, contextualized offers.

Intelligent virtual assistant

It is introduced to the guest from the day of booking and accompanies them throughout the entire journey.

Integrate transfers, excursions, tickets, and local experiences (e.g., Civitatis, GetYourGuide).

Each interaction is recorded in the CRM for more precise segmentation and loyalty efforts.

Orchestrate Campaigns and Automation for a 360° journey with no operational workload.

Immediate response 24/7

Automation responds instantly, reducing response times and improving guest satisfaction.

Native integration in Fideltour

Manage everything from a single dashboard and save every action in the Contact Profile.

Increase guest revenue

Upselling and experience-based commissions that boost average ticket value and guest recurrence.

Turn every trip into an experience complete unforgettable adapted

From booking confirmation to return home, increase satisfaction and revenue with customized proposals at destination.

Turn every trip into an experience complete unforgettable adapted

From booking confirmation to return home, increase satisfaction and revenue with customized proposals at destination.

What do I need to get started with Experiences?

You need to have the WhatsApp channel active in Campaigns and set up the integrations with experience providers.

Between 2 and 3 weeks, depending on the technical setup and providers.

Revenue-share model based on activity booking.

Start today

Offer memorable experiences, build guest loyalty, and activate new revenue streams for your hotel.

Fideltour
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