Fideltour — CDP para hoteles
Legal notice

Terms and conditions

Conditions governing access to, browsing of and use of the website owned by Fideltour SL.

Última actualización · 2026

1. User and liability regime

Browsing, accessing and using the FIDELTOUR SL website confers the status of user, who accepts, from the start of browsing, all the conditions established herein, without prejudice to the application of any mandatory regulations that may apply in each case.

The website makes available to the user a variety of information, services and data. The user assumes responsibility for the proper use of the website, which extends, among other things, to:

  • The accuracy and lawfulness of the information provided in the forms made available by FIDELTOUR SL for access to certain content or services.
  • The use of the information, services and data offered by FIDELTOUR SL in a manner respectful of the law, morality, good customs and public order, avoiding any use that may harm the rights of third parties or affect the functioning of the website itself.

2. Linking policy and disclaimer of liability

FIDELTOUR SL accepts no responsibility for the content of the websites that the user may access through the links included on this site, and declares that under no circumstances does it examine or control the content of external pages. Nor does it guarantee the technical availability, accuracy, truthfulness, validity or legality of third-party sites accessible through such links.

FIDELTOUR SL has adopted reasonable measures to prevent harm to users arising from browsing its website and, consequently, accepts no responsibility for any harm that may arise from browsing the internet.

3. Modifications

FIDELTOUR SL reserves the right to make, without prior notice, such modifications as it deems appropriate to the content of the website and to these conditions of use. Such modifications may be published on the website itself by any means admissible in law and shall be binding for as long as they remain published and until they are validly replaced by subsequent ones.

4. Data protection

In accordance with the regulations in force on the protection of personal data, the data provided by the user shall be incorporated into the processing system owned by FIDELTOUR SL, for the purpose of managing and fulfilling the commitments established between the parties. The data shall be retained for the period strictly necessary to fulfil the purposes indicated and the applicable legal obligations.

The user may exercise the rights of access, rectification, restriction of processing, erasure, portability and objection, as well as withdraw the consent given, by addressing their request to the postal address indicated in the owner's details or to the email address club@fideltour.com. The user may also lodge a complaint with the Spanish Data Protection Agency as the competent supervisory authority.

For further information about the processing of personal data, please consult our Privacy policy.

5. Intellectual and industrial property

FIDELTOUR SL, on its own behalf or as assignee, owns all intellectual and industrial property rights over this website and the elements contained in it (images, sound, video, software, text, trademarks or logos, colour combinations, structure and design, selection of materials and programs necessary for its operation, access and use). All rights are reserved.

The reproduction, distribution and public communication, including making available, of all or part of the contents of the site for commercial purposes, on any medium and by any technical means, is expressly prohibited without the prior written authorisation of FIDELTOUR SL.

The user may view the elements of the website and even print, copy or store them on any medium, provided that this is exclusively for personal and private use. The user undertakes not to remove, alter, circumvent or manipulate any protection device or security system installed on the pages of FIDELTOUR SL.

6. Legal action, applicable law and jurisdiction

FIDELTOUR SL reserves the right to bring such civil or criminal actions as it deems appropriate for the improper use of the website and its contents, or for breach of these conditions.

The relationship between the user and FIDELTOUR SL is governed by the regulations in force and applicable in Spanish territory. For any dispute, the parties may submit their conflicts to arbitration or resort to the ordinary courts, in accordance with the applicable rules on jurisdiction and competence. FIDELTOUR SL has its registered office in Illes Balears, Spain.