Fideltour — CDP para hoteles
Customers · CDP for hotels

Hotels that trust Fideltour

From independent hotels to large international groups, Fideltour helps hotels unify their data, personalise communication and build profitable relationships with their guests.

Segments · 04

One platform. Four hotel realities.

Every hotelier operates in a different context. Fideltour adapts to the size, complexity and maturity of your organisation — without losing the same single source of truth per guest.

Segment · 01

Independent hotel

Loyalty technology designed to drive more direct bookings, without operational complexity.

Some of our customers
  • El Palace Barcelona — Fideltour customer
  • Hotel Acapulco Lloret de Mar — Fideltour customer
  • Bancal Hotel & Spa — Fideltour customer
  • GPRO Valparaíso Palace & Spa — Fideltour customer
Segment · 02

Hotel chains

Unify data, automate marketing and scale direct sales across all your hotels.

Some of our customers
  • Sirenis Hotels & Resorts — Fideltour customer
  • HM Hotels — Fideltour customer
  • Cabau Hotels — Fideltour customer
  • Universal Beach Hotels — Fideltour customer
Segment · 03

Corporate groups

Data governance, advanced personalisation and multichannel activation at group scale.

Some of our customers
  • Zafiro Hotels — Fideltour customer
  • Oasis Hotels & Resorts — Fideltour customer
  • Diestra Hoteles — Fideltour customer
  • Hipotels Hotels & Resorts — Fideltour customer
Segment · 04

Enterprise

Enterprise architecture for complex hotel ecosystems and global operations.

Some of our customers
  • Eurostars Hotel Company — Fideltour customer
  • GF Hoteles — caso de éxito Fideltour
    GF Hoteles
    For us, Fideltour has strengthened our customer loyalty by letting us understand their preferences and send segmented newsletters. Its easy-to-use interface has improved the team's efficiency, and I would certainly recommend Fideltour to optimise communication with customers and offer them a quality, personalised service.
    Rosi Yáñez
    Sales & Marketing · GF Hoteles
  • Universal Beach Hotels — caso de éxito Fideltour
    Universal Beach Hotels
    At Universal Beach Hotels we see communication and the relationship with our customers as essential, which is why we consider Fideltour a useful and efficient tool. We particularly value things like an intuitive interface, the personalisation options, the close technical support and customer service, as well as the platform's constant development.
    Carla Pascual
    Sales & Marketing · Universal Beach Hotels
  • Oh!tels — caso de éxito Fideltour
    Oh!tels
    Fideltour's platform is genuinely user-friendly, easy to use and very intuitive. We're happy with Fideltour and its support — whenever we've needed it, it has worked quickly and efficiently. We really like the automated campaigns: you practically forget about them and they just keep running.
    Nuria Lista
    Marketing & Communications Manager · Oh!tels
  • HACE — caso de éxito Fideltour
    HACE
    Fideltour has helped us turn our guest data into a more efficient, personalised CRM strategy geared towards strengthening loyalty and direct sales.
    Carmen M. Jaime
    CRM · Commercial Department · HACE
    See the full case
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Hoteliers who master their data. Are you one of them?

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