Raise the average spend
Knowing your guest lets you offer exclusive experiences and generate more revenue per stay.
Success stories · CDP for hotels
One step from success
Our clients' stories are the engine that drives us to keep improving and building tools that connect the hotelier with their guest.
Three levers · one platform
What changes when the hotel masters its data
Increase your ROI
The return exceeds the investment. Knowing the guest pays off with a CDP for hotels.
Boost ADR
A competitive price well backed by data maximises revenue and profitability without sacrificing the experience.
Real stories
Hotels mastering their data
Two chains, two different starting points, one shared conclusion: the CDP gives the hotelier back control over the relationship with their guest.
Success story · Hotel chainCabau Hotels turns guest data into direct return
How Cabau Hotels unified the relationship with its guests in Fideltour: a database that grows, communication that gets opened and an automation engine that multiplies the return on every euro of commercial effort.
See the full story
Success story · Hotel groupHACE unifies its guest data into a single loyalty strategy
How Hoteles Andaluces con Encanto (HACE) centralised the data of five hotels and five restaurants in Fideltour to segment for real, automate its marketing and strengthen direct sales across the group.
See the full storyMore clients, in their own words
What other hotels mastering their data have to say
For us, Fideltour has strengthened our customer loyalty by letting us understand their preferences and send segmented newsletters. Its easy-to-use interface has improved the team's efficiency, and I would certainly recommend Fideltour to optimise communication with customers and offer them a quality, personalised service.
Rosi Yáñez
Sales & Marketing · GF Hoteles
At Universal Beach Hotels we see communication and the relationship with our customers as essential, which is why we consider Fideltour a useful and efficient tool. We particularly value things like an intuitive interface, the personalisation options, the close technical support and customer service, as well as the platform's constant development.
Carla Pascual
Sales & Marketing · Universal Beach Hotels
Fideltour's platform is genuinely user-friendly, easy to use and very intuitive. We're happy with Fideltour and its support — whenever we've needed it, it has worked quickly and efficiently. We really like the automated campaigns: you practically forget about them and they just keep running.
Nuria Lista
Marketing & Communications Manager · Oh!tels
Coming on board?
Now that you know these real stories, decide what your hotel needs
Tell us your context and we'll analyse it together. If it's a fit, in under 90 days your hotel could be mastering its own data.
I want to be a success story