Fideltour — CDP para hoteles
Captive portal · Turn your WiFi into loyalty

Integrate your captive portal with Fideltour.

Turn your hotel's WiFi network into a valuable source of data. Connect your captive portal to Fideltour and enrich your CRM with each guest's login details to trigger personalised campaigns and improve loyalty.

  • Capture

    Every login is actionable data

  • Identify

    Know the guest from their first login

View of the Captive portal module in the Fideltour CDP for hotels platform
Why integrate it

Turn WiFi into one of your hotel's most profitable levers.

The captive portal stops being a mere connectivity service and becomes a continuous source of identified data.

Data captured from the WiFi

Every login turns into useful information.

Instant guest identification

Get to know your customers from their first login.

Real-time segmented campaigns

Launch WiFi marketing strategies for hotels.

More connections, more knowledge

Your hotel's WiFi stops being a basic service and becomes a channel for acquisition and loyalty.

  • Automatic import of login data

    Login records, emails and phone numbers are added to the CRM with no manual work.

  • Compatible with multiple providers

    Fideltour Connect integrates the market's leading captive portals.

  • Always-enriched contact profile

    Every guest identified via WiFi is linked to their unique profile in Fideltour.

  • Native integration in Fideltour

    Launch welcome campaigns, upselling or surveys using the captured data.

Standout advantages

Real-time sync with the rest of the ecosystem.

Instant response, 24/7

Every WiFi network login syncs with your CRM in real time.

Native integration in Fideltour

All connection data is centralised within the hotel ecosystem.

Boost loyalty

Connect WiFi with Campaigns and Automation to increase satisfaction and revenue.

Got questions?

Frequently asked questions about captive portal integration.

Start today

Turn every WiFi login into direct bookings.

Integrate your captive portal with Fideltour and turn your WiFi service into a channel for acquisition and marketing.