Fideltour — CDP para hoteles
Data Intelligence · Identity

Start using Fideltour Identity.

Turn anonymous website visitors into identified profiles within your CRM. Transform uncertainty into valuable data to capture and build loyalty better.

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View of the Identity module in the Fideltour CDP for hotels

Real-time identification

Discover who visits your website and stop working in the dark.

Enriched data in the CRM

Every visitor becomes a profile with useful information.

More qualified leads

Optimise campaigns and segmentation with real contacts, not impressions.

Why it matters

What changes when your data lives in the CDP.

Identification of anonymous users

Detect and record who is behind each visit to your website, respecting consent.

Automatic profile creation

Every identified user becomes a contact within the CRM, ready to activate.

An always-enriched contact record

Store behaviours, sources and preferences to activate relevant campaigns.

Native integration in Fideltour

Connect Identity with Campaigns, Automation and Sales B2B for a 360º view.

See it in action

Identity in under two minutes.

In concrete terms

How Fideltour improves your hotel's operations and data.

Immediate 24/7 response

Capture leads continuously, even when your team is offline.

Native integration in Fideltour

Manage every profile from the CRM with no external tools or syncs.

Grow your base of potential customers

Turn visits into real contacts to drive acquisition and sales.

Data Intelligence

Modules that integrate with this one

A single identity per guest, dynamic segmentation and prediction to decide with hotelier judgement.

Got a question?

Frequently asked questions

Your next guest is out there — can you recognise them?

Fideltour turns signals, behaviour and interactions into context, so you can understand their intent and act before you lose the opportunity.

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