Multichannel management
Manage all your social networks from a single platform.
Data Activation · Social
Manage your hotel's social media.
Manage, schedule and analyse your social media from a single place. With Fideltour Social, centralise your social strategy and connect it with your campaigns and guest data to boost your hotel brand.
Advanced analytics
View engagement, reach and performance metrics by channel.
CRM integration
Connect your social activity with campaigns, audiences and automations.
Why it matters
What changes when your data lives in the CDP.
Plan and publish with ease
A single editorial calendar for Facebook, Instagram, TikTok, LinkedIn, X, Google Business, Pinterest or Threads.
The real impact of your channels
Dashboards with key metrics: engagement, clicks, follower growth and performance by channel.
Unified social inbox
Reply to comments, messages and mentions from a centralised inbox. Customer care without switching tools.
Connect your channels with your CRM and campaigns
Sync social audiences with Fideltour segments. More precise strategies combining behaviour and interests.
See it in action
Social in under two minutes.
In concrete terms
How Fideltour improves your hotel's operations and data.
Immediate response 24/7
Manage conversations, comments and direct messages from all your networks in a single panel.
Native integration in Fideltour
Social integrates with CRM, Campaigns and Automation to unify your digital strategy from acquisition to loyalty.
Power up your data strategy
Turn your social media into a direct, measurable communication tool to attract and retain guests.
Data Activation
Modules that integrate with this one
Turns data into direct sales with flows that reduce dependence on OTAs.
- See moduleData Activation
Campaigns
Multichannel campaigns segmented with hotelier judgement, not generic templates.
- See moduleData Activation
Automation
Pre, in and post-stay flows triggered by the guest's real behaviour.
- See moduleData Activation
Landings & Forms
Pages and forms personalised by segment, without going through an agency.
Got a question?
Frequently asked questions
Your next guest is out there — can you recognise them?
Fideltour turns signals, behaviour and interactions into context, so you can understand their intent and act before you lose the opportunity.
