Fideltour — CDP para hoteles
Data Activation · Social

Manage your hotel's social media.

Manage, schedule and analyse your social media from a single place. With Fideltour Social, centralise your social strategy and connect it with your campaigns and guest data to boost your hotel brand.

View of the Social module in the Fideltour CDP for hotels

Multichannel management

Manage all your social networks from a single platform.

Advanced analytics

View engagement, reach and performance metrics by channel.

CRM integration

Connect your social activity with campaigns, audiences and automations.

Why it matters

What changes when your data lives in the CDP.

Pillar · 01Channels · 9+

Plan and publish with ease

A single editorial calendar for Facebook, Instagram, TikTok, LinkedIn, X, Google Business, Pinterest or Threads.

Pillar · 02Reporting · multichannel

The real impact of your channels

Dashboards with key metrics: engagement, clicks, follower growth and performance by channel.

Pillar · 03Inbox · unified

Unified social inbox

Reply to comments, messages and mentions from a centralised inbox. Customer care without switching tools.

Pillar · 04Audiences · sync

Connect your channels with your CRM and campaigns

Sync social audiences with Fideltour segments. More precise strategies combining behaviour and interests.

In concrete terms

What the hotel team takes away.

Immediate response 24/7

Manage conversations, comments and direct messages from all your networks in a single panel.

Native integration in Fideltour

Social integrates with CRM, Campaigns and Automation to unify your digital strategy from acquisition to loyalty.

Power up your data strategy

Turn your social media into a direct, measurable communication tool to attract and retain guests.

See it in action

Social in under two minutes.

Got a question?

Frequently asked questions

The countdown

Context isn't switched on. It accumulates.

Those who start today arrive ready for the agentic wave. Those who wait arrive late. Start uniting your guest's context, today.

Equipo de Fideltour atendiendo a un cliente