Fideltour Teamwork: Make your team work
The AI agent team that works inside your agentic CDP. It reviews your account every day, flags what deserves attention and leaves the work ready for you.
See the team actually at work, on a real account.
The data is there. The time to work it isn't.
Your hotel generates more guest information than ever: who they are, how many times they've returned, what they booked, what they said on the way out, what they looked at on your website before booking.
And the team that has to do something with all of that is one or two people, who also change every season. So the usual happens: campaigns left half done, automations set up but never turned on, reviews left unanswered, duplicate segments and opportunities you only see once they've already passed.
It isn't a tools problem. It's a hands problem.
It isn't one more feature. It's a team.
Marketing Agent
Loyalty Agent
Reputation Agent
Data Agent
Concierge Agent
They know the hotel industry — you don't have to explain it to them
They work on your data, not on generic data
You always decide what goes out and what doesn't
Four ways of working with them
There's no new tool to learn. You ask them, or they let you know.
You ask for something
You ask for something
You write what you need the way you'd say it to a person: recover guests who haven't come back, set up a pre-arrival flow, prepare the Black Friday campaign. The team checks your account, understands what's there and prepares the proposal.
They let you know
They let you know
Every day they review your account and tell you what's worth a look, ranked by priority and with the evidence in front of you: campaigns left half done, segments that don't filter what they claim to, contacts with no country left out of your audiences, a hotel that's gone weeks without a booking because its integration stopped sending.
That last one is the best example of all: it's a fault that gives no warning and is only spotted once someone notices the data is missing.
You ask them to look into something
You ask them to look into something
When you need to understand before deciding, you ask for an in-depth analysis of an area: how your communications are performing, what's happening with your automations, what your surveys say, how clean your database is. And if you just want one figure, you ask your data directly.
You see where the account is heading
You see where the account is heading
Bookings, cancellations, value and returning guests, month by month and compared with last year. To look at before deciding, not to rebuild in a spreadsheet.
What changes on Monday morning
It isn't that you have one more screen. It's that the work arrives done.
Antes
Someone had to remember to check whether the campaigns were set up properly.
Ahora
They're reviewed every day, and you're told what to look at first.
Antes
An integration would stop sending and you'd find out weeks later, with the data already lost.
Ahora
You're told the same day, with the hotel and the detail in front of you.
Antes
Good campaign ideas depended on someone having the time to think them up.
Ahora
Concrete proposals arrive based on your customer base, ready to review.
Your team stops executing the repetitive and starts deciding, which is where it really adds value.
Inside Fideltour ONE
Fideltour Teamwork isn't a separate product or an add-on you contract on its own. It's part of Fideltour ONE and works on the same guest data base as the rest of the platform. One thing to contract, with the team built in.
Fideltour ONE
Your CDP
Unified guest identity, context and data
Fideltour Teamwork
The agent team that works on that data
What everyone asks
Your team, extended.
Fideltour Teamwork is already working in hotels like yours. Request a demo and we'll show you what it would find in your account.
Make your team work
