Fideltour — CDP para hoteles
Multichannel · App Push

Start using App Push for hotels.

Connect with your guests through direct notifications on their phone, the channel with the highest conversion rate for customers who have already downloaded your app.

View of the App Push module in the Fideltour CDP for hotels

+50% average open rate

The most powerful channel for direct conversion.

Advanced personalisation

Segment by stay, language or loyalty tier.

Real-time communication

Reach guests during their stay with relevant messages.

Why it matters

What changes when your data lives in the CDP.

Pillar · 01Onboarding · live

Immediate post check-in

Useful information on arrival: timetables, access, featured services.

Pillar · 02Format · rich-media

Rich messaging

Images, deep-links and personalised CTAs to maximise conversion.

Pillar · 03Delivery · real-time

Immediate response 24/7

Keep communication active with instant messages during the stay.

Pillar · 04Rewards · integrated

Increase loyalty

Drive repeat business with exclusive benefits for loyalty club members.

In concrete terms

What the hotel team takes away.

Native integration in Fideltour

Manage notifications and segmentations from a single ecosystem.

An always-enriched contact profile

Every interaction with the app is recorded in the CRM, optimising segmentation and loyalty.

Flash and time-limited offers

In-stay promotions and contextual up-sell without waiting for mass campaigns.

Got a question?

Frequently asked questions

The countdown

Context isn't switched on. It accumulates.

Those who start today arrive ready for the agentic wave. Those who wait arrive late. Start uniting your guest's context, today.

Equipo de Fideltour atendiendo a un cliente