Real-time personalisation
Contextual recommendations for every guest.
Data Activation · Experiences
Boost experiences for hotels.
Guide your guest before, during and after their stay with an intelligent virtual assistant that recommends activities and services in real time.
Multichannel communication
WhatsApp, email and SMS tailored to each phase of the journey.
+15% ancillary revenue
Monetise with complementary activities and services.
Why it matters
What changes when your data lives in the CDP.
Intelligent virtual assistant
It introduces itself to the guest from the day of booking and accompanies them throughout the journey.
Connectivity with leading providers
Integrate transfers, excursions, tickets and local experiences (Civitatis, GetYourGuide and more).
An always-enriched contact profile
Every interaction is logged in the CRM for more precise segmentation and loyalty.
Native integration in Fideltour
Orchestrate Campaigns and Automation for a 360º journey with no operational burden.
In concrete terms
What the hotel team takes away.
Instant 24/7 response
Automation responds in real time, reducing wait times and improving guest satisfaction.
Native integration in Fideltour
Manage everything from a single dashboard and save every action to the contact profile.
Increase revenue per guest
Upselling and experience commissions that boost average ticket and recurrence.
Data Activation
Modules that integrate with this one
Turns data into direct sales with flows that reduce dependence on OTAs.
- See moduleData Activation
Campaigns
Multichannel campaigns segmented with hotelier judgement, not generic templates.
- See moduleData Activation
Automation
Pre, in and post-stay flows triggered by the guest's real behaviour.
- See moduleData Activation
Landings & Forms
Pages and forms personalised by segment, without going through an agency.
Got a question?
Frequently asked questions
The countdown
Context isn't switched on. It accumulates.
Those who start today arrive ready for the agentic wave. Those who wait arrive late. Start uniting your guest's context, today.
