Digital loyalty club
A fully personalised points and benefits programme.
Data Activation · Rewards
Fideltour Rewards: loyalty for hotels.
Create a digital rewards programme that turns your guests into repeat customers. Design tiers, benefits and rules — with no external licences or custom development.
Intelligent automation
Reward bookings, birthdays or surveys with no manual intervention.
360º integration
Connect loyalty with campaigns, CRM and real guest data.
Why it matters
What changes when your data lives in the CDP.
Create your own loyalty club
Define membership tiers and personalised perks with Guest Portal included.
Automate points accrual
Automatic rules by bookings, nights, spend or surveys — with no manual operation.
Manage benefits and products
Redeemable services: discounts, upgrades, exclusive experiences.
Analyse and improve your strategy
Performance dashboards and impact on repeat bookings.
See it in action
Rewards in under two minutes.
In concrete terms
How Fideltour improves your hotel's operations and data.
Immediate response 24/7
Automatic alerts about rewards, tier upgrades or benefits about to expire.
Native integration in Fideltour
Connected with CRM, Campaigns and Automation for a unified view of your loyal customers.
Drive loyalty and revenue
Reward loyalty, increase repeat bookings and improve average revenue per stay.
How a real hotel uses it
Cadena vacacional · centralizar para liderar
Una gran cadena hecha a sí misma: la historia de un grupo vacacional
Saber delegar tiene resultados extraordinarios. Y si delegas a un experto en tecnología hotelera, los problemas se reducen a cero.
Read the full caseFuente de verdad
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Datos centralizados para toda la cadena.
Data Activation
Modules that integrate with this one
Turns data into direct sales with flows that reduce dependence on OTAs.
- See moduleData Activation
Campaigns
Multichannel campaigns segmented with hotelier judgement, not generic templates.
- See moduleData Activation
Automation
Pre, in and post-stay flows triggered by the guest's real behaviour.
- See moduleData Activation
Landings & Forms
Pages and forms personalised by segment, without going through an agency.
Got a question?
Frequently asked questions
Your next guest is out there — can you recognise them?
Fideltour turns signals, behaviour and interactions into context, so you can understand their intent and act before you lose the opportunity.
