Capturing anonymous data
Every visit becomes useful information for your CDP, before identification.
Data Import · Web Data
Integrate your website with Fideltour.
Turn your website's browsing activity into a continuous data source. Connect your hotel's website to Fideltour and transform anonymous visitors into actionable knowledge inside your CDP.
Real-time intent detection
Analyse what each user is looking for on your website and feed their interest profile.
Activation from the first click
Reach visitors even before they formally identify themselves.
Why it matters
What changes when your data lives in the CDP.
Full browsing tracking
Page views, clicks, time on page and journeys are recorded automatically without third-party cookies.
Progressive user identification
The anonymous visitor becomes an identified profile when they share a data point or take a key action.
Dynamic interests by behaviour
Every URL and section visited feeds the user's interests within the CRM, with no manual rules.
Automatic matching with the CRM
When the user identifies themselves, their entire anonymous history is linked to their contact record.
In concrete terms
What the hotel team takes away.
Immediate 24/7 response
Web behaviour is recorded and activated in real time, with no reliance on manual processes or overnight jobs.
Native integration in Fideltour
Connect your website with CRM, CDP, Campaigns, Automation and Reporting from a single environment.
Boost personalisation
Trigger campaigns, automations and experiences based on real interests, not assumptions.
Data Import
Modules that integrate with this one
Ingests every hotel signal into a single source of truth, in real time, with no ETLs or copies between tools.
Got a question?
Frequently asked questions
The countdown
Context isn't switched on. It accumulates.
Those who start today arrive ready for the agentic wave. Those who wait arrive late. Start uniting your guest's context, today.
