Fideltour — CDP para hoteles
Data Import · Booking engine

Integrate your booking engine with Fideltour.

Connect your booking engine to Fideltour and turn every direct booking into an enriched profile inside the CRM. Centralise the information and activate automated campaigns that boost loyalty and revenue.

View of the Booking engine module in the Fideltour CDP for hotels

Direct integration with the leading engines

Secure, fast connections with the sector's leaders.

Real-time bookings in the CRM

Data from every stay synced instantly with the guest profile.

More conversion and loyalty

Turn every booking into an upselling and repeat-stay opportunity.

Why it matters

What changes when your data lives in the CDP.

Pillar · 01Sync · real-time

Automatic booking import

Every new booking is recorded in the CRM with no manual tasks — confirmations, modifications and cancellations included.

Pillar · 02Connectors · open stack

Compatibility with multiple providers

Fideltour Connect integrates the market's leading booking engines without bespoke development.

Pillar · 03Profile · 360°

Always-enriched contact record

Booking data, rates and preferences stay linked to the guest's single profile.

Pillar · 04Activation · native

Native integration in Fideltour

Imported data is activated in Campaigns, Automation and Reporting to maximise results.

In concrete terms

What the hotel team takes away.

Immediate response 24/7

Every booking syncs instantly to guarantee timely campaigns and contextual communications.

Native integration in Fideltour

All booking engine data is centralised in the ecosystem, with no silos or duplicates.

Boost loyalty

Use booking information to personalise communications, recover abandoned bookings and increase average spend.

How a real hotel uses it
Hotel urbano céntrico · variedad y segmentación

El hotel urbano que usó Fideltour y mejoró su venta directa

Lo mejor de un hotel céntrico es la inmensa variedad de huéspedes que recibe — pero ¿cómo comunicarte con ellos si no tienes sus datos?

Read the full case
Base de datos
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Incremento sostenido del CRM tras integrar Connect.

Got a question?

Frequently asked questions

The countdown

Context isn't switched on. It accumulates.

Those who start today arrive ready for the agentic wave. Those who wait arrive late. Start uniting your guest's context, today.

Equipo de Fideltour atendiendo a un cliente