Fideltour — CDP for hotels
Dante · Systems Agent

AI data agent for hotels: everything in order before you act

Dante knows your account before doing anything: which systems send you data, what's missing, who you can write to, and who your best guests are.

  • Diagnosis of your account
  • Figures with their source
  • Step-by-step in Fideltour

Dante, which systems do I have connected, and what data comes in from each one?

I've reviewed your PMS, your booking engine and your website. Here's what comes in from each one, and what's missing.

Diagnosis · Your accountDiagnosis
  • Map of your sources
  • Missing data
Dante
See it in action

Dante in under two minutes.

What it solves

Tell Dante what's worrying you

You talk to him in your own words. Dante looks at your account, tells you what's there, and leaves it ready for you in Fideltour.

“Every system has its own guest list”

Dante tells you which systems send you data (PMS, booking engine, website), how many records come from each one, and what data is missing — and what you can't do because of it.

Ask it like this
YOU

Dante, which systems do I have connected, and what data comes in from each one?

Leaves it ready for you
Map of your sourcesMissing data

“I don't know if I can email my guests”

He tells you how many contacts you can legally email, WhatsApp or SMS, based on the marketing consent each one has in Fideltour.

Ask it like this
YOU

How many contacts can I legally email and WhatsApp?

Leaves it ready for you
Contacts per channel

“The same guest shows up three times”

He tells you how many contacts look like duplicates and walks you through how to merge them in Fideltour, step by step.

Ask it like this
YOU

Do I have duplicate guests? Suggest how to merge them.

Leaves it ready for you
Possible duplicatesHow to merge them

“My emails end up in spam”

He gives you your bounce rate month by month and explains what to do to improve deliverability.

Ask it like this
YOU

What was my email bounce rate each month this year?

Leaves it ready for you
Bounces by monthRecommendations

“I don't know which guest spends the most”

He splits your guests by booking spend, tells you how many are in the top-spending group, and prepares that group as a segment for you.

Ask it like this
YOU

How much does the top 5% of spenders spend, and how many are there, across all my hotels?

Leaves it ready for you
Groups by spendSegment

“The wifi doesn't get me a single email”

Fideltour's captive portal turns your wifi into a source of contacts. Dante explains how to set it up and measures how many contacts come in from each source.

Ask it like this
YOU

How many contacts come in from each source?

Leaves it ready for you
Contacts per sourceSetup guide
How he works

Dante prepares. You decide.

01 · You ask

In your own words

A question about your database, your channels or your integrations. No prior reports needed.

Who can I WhatsApp?…
02 · Dante prepares it

Every figure explained

Contacts, channels and missing data, every number with its source. If a figure isn't there, he says so.

Diagnosis · Your accountDiagnosis
03 · You decide

Nothing goes out without your approval

He explains what to do and how to do it in Fideltour, step by step. Dante doesn't create or change anything.

EditApprove
When to ask him

Your account, always in view

Moments when it's worth talking to Dante before launching anything.

  1. Day one
    Your data map

    “Dante, which systems do I have connected, and what data comes in from each one?”

  2. Before every campaign
    Who you can write to

    “How many contacts can I legally email and WhatsApp?”

  3. Every month
    Making sure email lands

    “What was my email bounce rate each month this year?”

  4. Every quarter
    A clean database

    “Do I have duplicate guests? Suggest how to merge them.”

  5. When planning the year
    Your best guests

    “How much does the top 5% of spenders spend, and how many are there, across all my hotels?”

AlwaysHe explains how to do it in Fideltour, step by step“How do I set up sender authentication for my domain?”
His tools

Your hotel's data, connected in Fideltour One

Dante works on the integrations and the unified profile you already have in Fideltour. Unlimited contacts, sends and integrations across all three plans.

Connect

PMS and booking engine integration for hotels

Bookings, contacts and stays that flow in automatically from your systems.

See the tool
Captive portal

Captive portal for hotels

The hotel's wifi as a source of contacts, with consent.

See the tool
CRM

CRM for hotels

A single guest profile with their history, preferences and consents.

See the tool
Identity

Guest identification

Recognises the same guest even when they arrive through different channels.

See the tool
What it needs from your hotel

With what you already have in Fideltour

Your integrations

PMS, booking engine and website connected to Fideltour.

A user with access

So Dante can read the whole account.

Your guarantees

You have the final say

Drafts only

Sending, scheduling, activating, publishing, deleting and cancelling are all blocked for Dante.

Confirmation before creating anything

Everything Dante creates or changes in Fideltour is confirmed by a person.

Figures with a receipt

Every number says where it comes from. If a figure is missing, he says so.

Your data, in your account

Contacts never leave Fideltour through the conversation: lists stay inside Fideltour as segments.

Frequently asked questions

What people ask about Dante

Dante

Shall we start with Dante?

We'll show you what Dante would say about your hotel's data.

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Meet the rest of the team